A: We fully understand that product lifecycle stability is critical to enterprise projects. As a core strategic partner of Rockchip, Geniatech guarantees a long-term supply commitment of at least 7–10 years for the XPI-3576. We have established a diversified supply chain system and strategic safety stock to ensure continuity. In addition, we regularly release Product Lifecycle Status notifications to help customers plan their production schedules with confidence. For detailed supply timelines and long-term support agreements, our sales team can provide a tailored proposal for your project.

A: Geniatech provides a comprehensive ecosystem of technical services that go far beyond hardware delivery:
Deep Technical Support: For volume production projects, we offer system-level assistance, including customized BSP development, driver porting and optimization, and technical troubleshooting during system bring-up.
Dedicated Resources: For large-scale orders, we assign a dedicated technical account manager to provide direct, efficient, and continuous communication.
Our goal is to serve as your trusted technology partner, not just a hardware supplier.

A: We recognize that hardware consistency is essential for mass production. Geniatech enforces strict version control and design freeze policies for the XPI-3576 once it enters mass production, ensuring hardware uniformity throughout its lifecycle.
For software, we provide Long-Term Support (LTS) BSP versions. Any critical updates or security patches are clearly documented with compatibility notes and advance customer notifications, preventing unexpected impacts on production units. Detailed release notes and revision histories are available to maintain full transparency and traceability across all product versions.

A: Geniatech is deeply committed to supporting our customers’ long-term product evolution. The XPI-3576, built on Rockchip’s flagship RK3576 platform, shares a high level of software compatibility with higher-end SoCs such as the RK3588. Moreover, our design ecosystem supports cross-platform scalability, enabling migration from the Rockchip series to NXP, Renesas, Qualcomm, and other platforms with minimal software adaptation. This ensures that software developed on the XPI-3576 can be seamlessly upgraded to more powerful platforms when needed. Geniatech provides a comprehensive product roadmap to help you plan future technology upgrades with confidence.